Description
Description
This Online Presentation Skills E-Learning course is aimed at all employees in leadership or management roles that require them to make presentations to fellow employees, leadership or third parties.
This Online Customer Service E-Learning course is aimed at employees in management or leadership positions that need to be confident in their knowledge should they need to enact disciplinary procedures against a fellow employee.
When undertaking this course it is recommended that learners have sufficient command of the English language in order to complete the course.
Upon completion of the course candidates will receive a certificate which is available as a PDF (Portable Document Format).
What's Included
What's Included
- Presentation and its Structure
- Content
- Visual Aids
- The Presentation
- Listening
- Learning Names
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