Conflict Resolution in the Workplace – Online Course

Description

This Conflict Resolution in the Workplace E-Learning course is aimed at supervisors and managers that want to develop effective conflict resolution methods. This E-Learning Conflict Resolution in the Workplace course can be a great starting point for people new to their leadership role and more established managers who want to enhance their skills. This acts as a great introduction to the subject and covers the key concepts and theories relating to conflict management.

This Online Conflict Resolution in the Workplace course can be sold to individuals who are doing the training for themselves or it can be pitched to businesses who might want to put all of their first line management team through the training, so they are all work in the same way and have the same skill set.

This Online Time Management E-Learning course is aimed at all employees by giving them an introduction to Time Management and why it is useful to them and their company. It can help, by introducing employees to some of the theories and techniques of time management that can really make a difference.

When undertaking this course it is recommended that learners have sufficient command of the English language in order to complete the course.

Upon completion of the course candidates will receive a certificate which is available as a PDF (Portable Document Format).

Additional information

What's Included

• The Causes and Symptoms of Conflict at Work
• Resolving Conflict
• The Five Conflict Modes
• Using the Modes
• Assertiveness
• Making Positive Outcomes