Description

Course Description

This online Problem Solving in a Workplace E-learning course covers a range of problems that occur in the workplace – and how they can be recognised, controlled and solved.

The Problem Solving in a Workplace online course focuses on the three main areas in which problems can occur – people, tasks and resources.

This E-learning course will highlight that Problems with people can include personality clashes, dangerous, offensive or illegal behaviour, poor communication and differences of opinion.

The Problem Solving in a Workplace E-learning course will teach about the Equality Act 2010 and how it applies to discrimination.

There’ll be coverage of time-wasting during this online Problem Solving in a Workplace course, focussing on issues such as time wasting due to individual actions and poorly organised work systems – and how to ensure time at work is spent productively.

Problems with resources, such as a lack of raw materials or equipment will be discussed during the online Problem Solving in a Workplace Course.

This E-learning Problem Solving in a workplace will help you discover the ways problems can be solved by managers, employees and outside organisations.

Finally, this Problem Solving in a Workplace online course will investigate the use of arbitration, negotiation, compromise, conciliation and mediation to resolve conflicts – and the many benefits these resolutions can bring to the workplace.

Course Duration

This course is delivered via our online learning platform and will take approximately 30 minutes to complete.

Pre-Requisites

When undertaking this course it is recommended that learners have sufficient command of the English language in order to complete the course.

Course Content

This course covers a range of content including:

• Introduction and People Problems
• Problems With Tasks
• Successful Resolutions

Technical Requirements

This course is delivered by e-learning. We would therefore recommend that you access this course on a desktop or laptop to access your course.

Certificate and Validity

Upon completion of the course candidates will receive a certificate which is available as a PDF (Portable Document Format).